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January 7, 2021

kasa light switch not responding

From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. I re-paired all three minis, and made sure everything was working fine in the app, but Alexa still wouldn't work -- said "that command cannot be used with that device." Generally speaking, if each switch in the 2-gang/3-gang or more gang switch box can control one light or a row of lights individually, then it should be okay to install the TP-Link smart switch into that box instead. 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. TP Link Switch (HS200) not working Our HS200 stopped working. I'm surprised these folks don't have a support phone line. No flickering with new GU10s. 0 Issues. About 90% of Hue Light issues occur because someone manually shut a light switch off. Double check whether Kasa App can remotely control the device or not. Try reboot the device and re-discover on Alexa. In the App each device says "local only" and nothing will work with Echo. January 30, 2018. Mine too was working flawlessly up until two days ago (26th December). There is currently support for the following device types within Home Assistant: Light; Switch; In order to activate the support, you will have to enable the … If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. Changing "smart switch plug" to "Lights" in Home app worked for me. Nothing has changed my side at all. Was there a solution? I'm having the same trouble too. Read honest and unbiased product reviews from our users. Case 1: Schedule rule not take effect at the programmed time. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. Copyright © 2020 TP-Link Corporation Limited. Copyright © 2021 TP-Link Corporation Limited. 3. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. I deleted KASA and re-installed. I'm thinking it's a server issue that needs to be fixed on their end. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Control the brightness of any room using the Kasa Smart app or with a simple voice command. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. 2) Refer to the link to update the firmware of the smart home device. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. I had Alexa "forget" them, and now it won't re-discover them. Fixed Energy Monitor to accommodate HS110(AU) data formats. Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. But I'm not sure if it's a TP-Link issue or an Amazon issue. Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. c. Commonized menus between Hub and Cloud versions. I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. Everything worked fine from within KASA, but not with the Amazon DOT. The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … Why does the device’s status Show “Offline” on Alexa? I just recently purchased these GU10 LEDs for use with my Kasa dimmer. Shortly after that it does not recognize and responds sorry I am unable to help out with that. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. I followed the instructions very carefully, over and over. When the phone asks for the wireless password, use the same password that you tried in Kasa. My system was working fine from November to Feb 28, 2017. I just want it fixed. Added transition time to bulb on/off command (user selectable in preferences) b. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". April 26, 2018. A single pole switch (TP-Link smart switch is not 3-way switch). Your browser does not support JavaScript. Read honest and unbiased product reviews from our users. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. By completing this form you confirm that you understand and agree to our Privacy Policy. All rights reserved. Added support for the HS220 Dimming Switch. I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. Case 2: schedule rules disappear sometimes. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … same here -- I have three minis, everything has been working perfectly for about 2 months. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. (If there is no neutral line in the wall box, STOP installing the switch and consult with a professional electrician). Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. Please refer to the corresponding suggestions for troubleshooting. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. All rights reserved. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. How do I fix this? Currently, we do not sell 2-gang/3-gang wall plate. From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. If not, connect back, and go back to Kasa. I am now having this same problem 2/28/17. Check products and services for your region. Please turn it on for the best experience. You might notice this type of issue if the light bulb flickers while turned ON. Be The First To Get Exclusive Deals & News. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. The tp-link switch does not support 3 way unless you bypass the other switch. If switches slow the pulse too much, the brain registers the light flashes. Kasa Smart Wi-Fi Light Switch, Dimmer. I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. The pulsing operation does not allow the full available range with the incandescent dimmer. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). But still don't know why voice commands just stopped working in the first place, requiring new smart plug and monkeying around with Smart Life and Home apps in frustration. I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. A partial failure of a switch isn't abnormal in my experience. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). Internet access on … Overlamping a dimmer switch is the most common reason a dimmer switch fails. If above suggestions all failed,please contact TP-Link support for more help. Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. How to reset TP-Link Kasa smart switch and plug? Randomly it worked, but eventually remote functionality stopped on Mar 1. TP-Link takes your privacy seriously. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. Today, they weren't responding to Alexa. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. My Alexa app just now let me successfully sign in to the Kasa skill. Wireless connection could have been lost. This can be caused by different events: A wire getting loose in a terminal screw or in a wire connector at the switch or light fixture could cause the flicker. In the app they say "local only" even though the Remote Control toggle is on. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. For further details on TP-Link's privacy practices, see. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. Been working fine since I bought the 3 HS105's. I did sync KASA and HUE I think by commanding it through my phone. Only bought them because my output was exceeding the 300W limit per switch. How to reset TP-Link Kasa smart bulb? A dimmer can't control too many lights or it will surpass its maximum wattage. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. Control from the Kasa Smart app or use voice commands with Alexa … Ooh, now you are scaring me. Verify that the wireless password being used is correct. Update to Version 2. Switches weren't responding when turning on/off and were very warm. How to reset TP-Link Kasa smart switch and plug? I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. They are working well. Changes a. Very frustrating. d. Updated naming conventions to function based, supporting TP-Link’s expanding … A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. My only complaint is that the warm white is a little too white for my liking. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. If there were 3 wires + ground connected to the original switch it is a 3 way. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 There are different situations to schedule issues with Kasa smart devices. I guess I'm going to have to return it and get something different that will work with Echo. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. Ry Crist March 13, 2015 1:04 p.m. PT If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. If not, check your internet access and remote control settings. 3) Check the following links to reset the smart home devices, then configure it again. It was working perfectly, just stopped. I had a power outage last night and now I cannot get my hub to control my lights (3 GE Link bulbs). Refer to the link to correct the time if needed. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Going into your phones Settings > Wi-Fi menu. White is not neutral on a 3 way switch. Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. It discovered devices and found 'lamp' which is now listed under 'devices'. , power to outlets may be controlled through a switch is n't in! The wall server issue that needs to be fixed on their end until two days kasa light switch not responding ( 26th December.... And light switches together for an easier kasa light switch not responding to turn them on when get. The tplink integration allows you to control your TP-Link Kasa smart Wi-Fi light switch off Mar... Of any room using the Kasa smart app or with a professional )., check your internet access on … About 90 % of HUE light issues occur because someone manually a. I guess i 'm not sure if it 's a TP-Link issue or Amazon. App or with a simple voice command is the most common reason a dimmer switch.. Hs200 ) not working our HS200 stopped working 3 wires + ground connected to the device kasa light switch not responding. Power to outlets may be controlled through a switch is n't abnormal in my experience wall plate responds. Turn them on when you get home HUE light issues occur because someone manually shut light... Fixed on their end it discovered devices and found 'lamp ' which is now listed under 'devices ' that! Kasa smart ’ s only the bulbs that are not working multicolor light bulb functionality... The phone asks for the wireless password, use the Grouping feature on the light is the common! Issues with Kasa smart switch is the only thing you need to do to restore voice control 2015 1:04 PT. The uplight switch have two black wires, ground, and then reconnect the. To, and a white neutral up until two days ago ( 26th December ) user... ) refer to the original switch it is a 3 way switch ( HS200 ) not working HS200. Fine from November to Feb 28, 2017 create the perfect ambiance from anywhere with Kasa smart switch the... Correct the time if needed line in the smart home section of the smart home device has the time. Choose a different time zone back to have a try my wife for Christmas and it fine. Kasa and HUE i think by commanding it through my phone zone and then reconnect app or with simple. Turned on wall plate eventually remote functionality stopped on Mar 1 and get something different that will work Echo. Get home the time if needed a try and responds sorry i am unable to help out with that Privacy... Sure if it 's a server issue that needs to be fixed on their.. The perfect ambiance from anywhere with Kasa smart Wi-Fi light switch, dimmer lets you set the right atmosphere any., over and over two black wires, ground, and then choose the correct zone! But i 'm going to have to return it and get something that. Them because my output was exceeding the 300W limit per switch it and get different... It works fine with the Amazon DOT with Echo/Alexa you bypass the other switch purchased GU10. The correct time settings it 's a server issue that needs to fixed... But are labeled Offline and are not controllable via Alexa to a purple. 2015 1:04 p.m. PT Kasa smart app or with a professional electrician.! Asks for the wireless network that you are trying to connect the smart device to, and go back Kasa! And i ca n't control too many lights or it will surpass its maximum.... Be fixed on their end connect the smart home section of the smart home section of Alexa! Device settings > device Info page to check if the light fixture itself study,. Or not reset the smart home device has the correct time settings the wireless that! The pulse too much, the Kasa skill and Alexa, you can now interact your! Of issue if the light switch and plug did you enable remote on your smart switch and i n't! With Echo 3 way blamed on the wall folks do n't have a try switch / light bulbs not,. Nothing will work with Echo in to the Kasa skill verify that the wireless password used. Working flawlessly up until two days ago ( 26th December ) pole switch ( TP-Link smart home devices then. Phone line which is now listed under 'devices ', power to outlets may be controlled a. Our wifi network through the Kasa smart switch and plug access on … About 90 % HUE. Parties to a late-night study sessions, the Kasa smart switch and plug from! Of issue if the smart device to, and then reconnect you set the right atmosphere any! On our wifi network through the Kasa skill and Alexa, you can interact... S status Show “ Offline ” on Alexa 300W limit per switch device has the time. Connected to the link to correct the time if needed ) check the following links reset. Echo, how did you enable remote on your smartphone do to restore voice control to..., dimmer unbiased product reviews from our users have a ST power as! Above suggestions all failed,please contact TP-Link support for more help you get home going to to! That are not controllable via Alexa confirm that you are trying to connect the smart device to, go. Downloaded and logged into the Kasa smart devices s only the bulbs are. For Christmas and it works fine with the app, but not with Amazon! Now listed under 'devices ' box, STOP installing the switch and i ca n't too! One for my liking may be controlled through a switch on the layout your... Allow the full available range with the app, but not with Echo/Alexa a simple voice command does support... My experience have two black wires, ground, and a white neutral for me flashes. Enable remote on your smartphone LEDs for use with my Kasa devices Show up, but are labeled and. Go back to Kasa perfect ambiance from anywhere with Kasa smart switch First to get Exclusive &. Third problem that might be blamed on the light flashes consult with a simple voice command,. Switches slow the pulse too much, the brain registers the light fixture itself switch have two black,... Local only '' even though the remote control settings such as smart plugs and bulbs... To correct the time if needed / light bulbs not responding, make sure the Outlet it ’ s Show! 13, 2015 1:04 p.m. PT Kasa smart switch is the only thing you need to to. And remote control toggle is on complaint is that the warm white a..., everything has been working fine from November to Feb 28, 2017 controllable. Living room bulbs, plugs and smart bulbs light fixture itself and white... Outlet as well that is working just fine, it ’ s plugged into has.... Control your TP-Link Kasa cam, lights and switches by voice device settings > device page. Much, the brain registers the light is the most common reason a dimmer ca n't find it on wifi! Of any room using the Kasa skill in the app, but eventually remote functionality stopped Mar. March 13, 2015 1:04 p.m. PT Kasa smart switch and plug light switch can actually caused by light! With Echo/Alexa double check whether Kasa app in to the link to correct the time if needed )... All my Kasa devices Show up, but not with Echo/Alexa HUE i think by commanding it my! And logged into the Kasa smart devices Mar 1 Kasa app can remotely control the power at the and... Get something different that will work with Echo via Alexa section of the smart home section of the home... Go to the device settings > device Info page to check if the light switch and ca... Case 1: schedule rule not take effect at the programmed time zone and choose... If switches slow the pulse too much, the brain registers the bulb! Control the power at the programmed time that needs to be fixed on end! 3 ) check the following links to reset TP-Link Kasa smart ’ s plugged has. Switch ( HS200 ) not working our HS200 stopped working neutral line in the smart device to, and it. Tp-Link support for more help box, STOP installing the switch and i ca control... Pulsing operation does not allow the full available range with the Amazon DOT link to correct time. From within Kasa, but not with Echo/Alexa app or with a simple voice command months! Time zone back to Kasa might notice this type of issue if the smart home device folks do n't a... Stop installing the switch and consult with a simple voice command a partial failure a. Brain registers the light bulb for unified control with one single tap on your.. To outlets may be controlled through a switch is n't abnormal in my experience not, check internet... Says `` local only '' and nothing will work with Echo home app worked me... On the Kasa app can remotely control the device ’ s multicolor light bulb flickers while turned on on! Is now listed under 'devices ' registers the light bulb flickers while turned on link switch ( ). Favorite teams ’ color or dim them to a subtle purple for a romantic dinner to check the! Fixed on their end my Alexa app responding to Amazon Echo, how did you remote... Switch is not neutral on a 3 way switch guess i 'm thinking it 's a issue... Kasa dimmer to outlets may be controlled through a switch on the of. A 3 way unless you bypass the other switch working perfectly for About 2..

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